Customer support is our priority

At Sedatech, customer satisfaction is not just a word – it’s a core value of our commitment. We strive to support you with attentiveness, responsiveness, and precision.

Our English-speaking team is based in Berlin, directly within our workshops. In constant contact with our assembly and purchasing departments, they provide fast, expert, and personalised support – whatever your request may be.

Full warranty and tailored assistance

If there's an issue with your configuration, don’t worry – all our PCs are covered by a 2-year warranty (parts and labour).

We always try to solve issues remotely first to avoid any downtime. If intervention is needed, you’ll receive a prepaid return label – no upfront costs required.

A team that listens to you

Your satisfaction matters – every request is handled with the utmost care.

Contact us from Monday to Friday, 9am–5pm:
– By phone: +49 30 40 57 47 68
– Via our contact form

At Sedatech, you’re never alone with a problem – we’re here for you.